Shipping policy

Shipping Policy

Last updated: 16 December 2025

At Myles & Me, we aim to dispatch orders quickly and with care.

Processing Time

All orders are processed within 48 hours (excluding weekends and bank holidays).

Once your order has been dispatched, you will receive a confirmation email.

Shipping Rates

Shipping costs are calculated at checkout and are based on your delivery location.

Delivery Times

Estimated delivery times will be shown at checkout. Please note that delivery times may vary depending on location and carrier, and delays can occasionally occur outside of our control.

UK Orders

UK orders are shipped using a tracked delivery service where available.

International Orders

International delivery times and costs will vary by destination. Customers are responsible for any customs duties, taxes, or import charges that may apply upon delivery. These charges are determined by your local customs authority and are outside of our control. For Australian customers, this may include GST and/or import duties depending on the order value. We recommend checking with your local customs office if you have any questions about potential charges before placing your order.

Delays

While we do our best to meet estimated delivery times, we are not responsible for delays caused by couriers, customs, weather conditions, or other circumstances beyond our control.

Incorrect Address

Please ensure your delivery address is correct at checkout. We cannot be held responsible for orders delayed or lost due to incorrect or incomplete address details.

Questions

If you have any questions about shipping, please contact us at:

hello@mylesandme.co.uk

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Myles & Me